The van line for schools

One number.
Every van.
Live.

Teachers call one number to hear where their van is or to cancel a ride. RideLine calls them a few stops before the van comes. Drivers follow the route on their phone, and the office sees every van on one screen.

  • Works on any phone
  • No hardware to buy
  • Set up in a few days
School
Van 2 · stop 1 of 6
Call before the van“Hi Mrs. Klein, Van 2 is 2 stops away from you. It is now near Maple Ave.”
How it works

Three things happen. Nobody has to chase anyone.

1. Teachers call one number

The line knows who is calling. Press 1 to hear where the van is, 2 to cancel a ride, 4 to leave a message for the office.

2. The van drives its route

The driver's phone shows every stop in order. Each stop checks itself off by GPS as the van gets there.

3. Everyone knows in time

RideLine calls each teacher a few stops before her pickup, and the office watches every van live.

Made for everyone on the route

One system. Four people who stop worrying.

For teachers

Call. Hear exactly where the van is.

Callers are known by their phone number. No PIN, no names to spell.

  • “You are stop number 3. The van left school at 3:32.”
  • Cancel a ride for any day ahead, and undo it by phone
  • Leave a message, or press 0 for the office
  • A substitute is known from her own phone
Call before the van

The phone rings before the van comes.

A few stops before her pickup, RideLine calls the teacher with the school's own message. No waiting outside, no calling the office.

  • The school picks how many stops ahead
  • No call for a cancelled ride or a stop the van passed
  • Every route of the day, morning and afternoon
For the office

Every van on one screen, live.

The Live tab shows each van's route as a line of stops, where the van is now, and what comes next.

  • Skip a stop for today, with Undo
  • Message the driver and see when they pressed OK
  • A warning when GPS never saw the van at a stop
  • Activity: every skip, change and message in one list
For drivers

The route on their phone. Stops tick themselves.

The RideLine Driver app for Android, or any phone's browser. Log in with a cell number and a text code.

  • Stops check off by GPS when the van arrives
  • One tap opens the whole route in Google Maps
  • Changes pop up and stay until the driver presses OK
  • A reminder before the first route of the day
Call before the van

She hears the van is coming. Before it comes.

When the van is a few stops away, RideLine calls the teacher on her phone. The school writes the message once, and RideLine fills in her name, the van, the stops and the street.

What she hears“Hi Mrs. Klein, this is RideLine. Van 2 is 2 stops away from you. It is now near Maple Ave.”
▮▮▮7:42
Incoming call
School van line
1 2ABC3DEF 4GHI5JKL6MNO 7PQRS8TUV9WXYZ * 0 # 
Works on any phone

No smartphone. No app. No internet.

Teachers use the phone they already have: a basic phone, a flip phone or a landline. If it can make a call, it works with RideLine.

Basic phonesLandlinesSmartphones too
Everything a school year throws at you

Built with the schools that use it every day.

Substitutes

Pick the dates and the substitute. Every ride comes up to adjust, the drivers are told, and Undo puts it back.

Changes for a day or a week

Pick her up at her mother's tomorrow, or all next week. The weekly routes stay as they are.

Late start, early dismissal

Move a whole route earlier or later for one day. Drivers get a popup, and the phone line gives the new times.

Notes for the driver NEW

“Wait for her, she comes out late.” A note on a stop shows on the driver's phone every time.

Missed stop warnings NEW

When a stop's time passes and GPS never saw the van there, the Live tab shows a warning with the list.

Alternate Fridays NEW

Yiddish and English teachers on alternate Fridays. Each week RideLine asks which ones come.

Several buildings

Vans can start, stop or end at any building of the school, and the phone line names the building.

Which van is she on?

Type a name, phone or address and see her van and time today, and for the rest of the week.

Seat warnings

A route with more riders than seats turns red, before the morning it matters.

Voicemails

Messages left on the line, ready to play and mark handled. By email too.

A login for each person

Everyone in the office gets their own login, with only the tabs they need.

Driving reports

Each van's trips by day from its GPS, to look at on the page or download.

Bills paid online

Invoices as PDF. Pay by bank account or card on the page, or by Zelle or check.

Keep your number

Each school gets its own local number, or keeps the one teachers already know.

Your GPS, or none needed

Connect the trackers you already have, or let the driver's phone do the tracking.

See it

What the office and the drivers see.

therideline.com/o/…
LiveActivityVoicemailsTeachersStopsDriversReportsBilling
Van 1Ride to schoolOn time
Next: 18 Lime Kiln Rdin 3 min · stop 4 of 7
Van 2Ride to schoolOn time
Next: 7 Maple Avein 5 min · stop 3 of 6
Van 3Ride to school8 min late
Next: 41 Grove Stdue 7:46
⚠ 1 not checked off
Van 4Ride to schoolDone
All stops doneat school 7:58

An example with made-up addresses. On the real Live tab, click any stop to skip it, message the driver or show it on the map.

Van 2 · Thursday6 stops · 3 left
Route change14 Main St is skipped today, by the office.
122 Church St7:31GPS
29 Route 597:36GPS
414 Main Stskipped today
53 College Rd7:51
6School7:58

The RideLine Driver app

Every stop in order, with a call button and directions. When the van gets to a stop, it ticks itself off by GPS. A stop the GPS missed takes one tap.

When the office skips a stop or sends a message, the phone buzzes, even with the app closed, and it stays until the driver presses OK. The office sees that they did.

A reminder comes before each day's first route. The van's location is shared only while a route is running.

therideline.com/o/…
LiveActivityVoicemailsTeachersStopsDriversReportsBilling
7:44SkipVan 2 · 14 Main St, todayDriver pressed OK 7:45
7:40By phoneMrs. Weiss cancelled her ride home todayDriver pressed OK 7:41
7:38MessageVan 3 · “Please wait 2 minutes at Grove St”Driver pressed OK 7:38
YesterdayChangeVan 4 starts 30 min later tomorrowWaiting for OK

Every skip, cancellation, change and message to the drivers in one list, with when the driver read it.

Watch

See how it all works, in 6 minutes.

A teacher calls, the van drives its route, and the office follows it live. Then every tab, step by step, as a new school would use it.

  • The phone line
  • Call before the van
  • The Live tab
  • Skip a stop
  • Messages
  • Substitutes
  • Stops and drivers
  • Reports
  • The driver app
  • Getting started

Not playing? Open the video on Google Drive.

Reliable and private

Built to answer, even on a bad day.

The line always answers

The phone line runs in the cloud, not at the school. If RideLine itself ever can't answer, a backup message kept outside our servers still gets callers to the office.

Each school is separate

Each school has its own page, its own logins and its own number. Drivers see only their own van.

Location only on route

The driver app shares location only while a route is running. Van locations are deleted after 30 days. We never sell data. Privacy policy

Pricing

One monthly price, by how many vans you run.

Every plan includes the school's own phone number, call minutes, the driver app, the office page with logins, and support.

Up to 3 vans

$99/month

1,500 call minutes a month

or $1,069 a year

Most schools

Up to 6 vans

$160/month

3,000 call minutes a month

or $1,728 a year

Up to 10 vans

$199/month

5,000 call minutes a month

or $2,149 a year

$500 one-time setup: we import your lists and train the officeNo GPS tracker? The driver's phone does it, $15 per van a monthMore than 10 vans? Ask us for a priceFull pricing
Questions

Questions schools ask

Do teachers need a smartphone or an app?
No. Teachers call the school's number from any phone, including basic phones and landlines. The call before the van comes to the same phone.
When does the call before the van come?
When the van is a set number of stops before her pickup; the school picks how many. A ride that was cancelled, or a stop the van already passed, gets no call.
Do we need to buy anything?
No. Teachers use the phone they have, drivers use their own smartphone, and the office uses any computer. Live tracking can come from the driver's phone, so there is no GPS box to buy, and we can connect one you already have.
Can we keep the phone number teachers already know?
Yes. We can move your number over to RideLine, or your school gets a new local number and you forward the old one to it. Nobody has to learn a new number.
How long does it take to set up?
A few days. Send us your teachers and routes in any form (a spreadsheet is ideal) and we set up the phone line, the office page and the drivers, then walk the office through it.
What if the internet or a phone is down?
The phone line runs in the cloud, not at the school, so it answers regardless. The driver app keeps the last route it loaded. The office page works from any device with a browser.
Who sees our information?
Only your school. Each school has its own page, its own logins and its own number. Drivers see only their own van. Read the privacy policy.

More questions

Get started

See RideLine with your own routes.

Tell us about your school. We get in touch, show you the system and answer every question. Nothing is charged until we have spoken.

Based inMonsey, NY
Want to tell us more?The full sign-up form
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